Officejet 5610 all-in-one: Solution Center says not connected printer

I can not info ink level when looking for the ink level using Toolbox printer in the solution Center.  It says 5610 printer not connected... but the functions of printer normally.

Perfect!

Thank you at this point, you can continue to check levels of ink on the test page, or you can remove the software and driver from your computer and try to reinstall to see the Toolbox will work again.

If you want to go ahead with uninstall and reinstall, uninstall the printer software from the Control Panel on your PC, restart your PC then to complete uninstallation and download and run the installation from here: HP Deskjet and Officejet full feature software and drivers

Once installation is complete, open the Solution Center on your desktop and try to check the levels of ink again.

Good luck

Tags: HP Printers

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