2542 HP Office Jet: printer says offline, unable to print

Similar Questions

• HP Office jet 6700: disabled network HP office jet printer capabilities

  Please help, my Hp office jet printer will not conect to internet it says the built in network capacity have been disabled and contact the network administrator

  Hi @shell1,

  I can help you reset the printer to get the network features reactivated.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Printer resets: What You Should Know by @Bob_Headrick

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• I moved my HP Office Jet printer on my desktop and am not able to work with it now. Help me - what can I do to get it back on my list of printers Control Panel?

  I moved my HP Office Jet printer on my desktop and am not able to work with it now. Help me - what can I do to get it back on my list of printers Control Panel.

  Hi Liz L,.

  You can try to run the printer Troubleshooter and check.

  Printer in Windows problems

  You can also check out the following link to add the printer.

  Add or remove a printer

  Hope this information is useful.

• HP Office Jet, printer all in one

  Cannot send a fax from my HP printer online. CD Rom is used for Windows 98, 2000, XP.  I have a Vista computer. It's all functions correctly except the fax.
  Need help

  Hi Josiebrown,

  (a) since when are you facing this problem? What were the changes to the system between the time where everything has worked, and when you noticed the problem?

  (b) that you get specific error messages when sending a fax?

  (c) you have set up your computer to send and receive faxes?

  Step 1: first of all, install your computer to send and receive faxes, to do this, follow the steps mentioned in the link below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-your-computer-to-send-and-receive-faxes

  Step 2: You can follow the steps mentioned in the link below:

  Solve fax problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems

  You can also follow the steps in the HP link below:

  http://tinyurl.com/yhqkc6s

  Step 3: It is recommended to have the latest drivers for the device to use all the features of this one so make sure you have the latest drivers installed on the computer for your HP Office Jet printer all in one. See the link below

  http://welcome.HP.com/country/us/en/support.html

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Why do I get the blue screen of DEATH most of the time when I try to print on my HP Office Jet printer?

  Why do I get the blue screen of DEATH most of the time when I try to print on my HP Office Jet printer?  Almost everytime I try to print to the printer HP Office Jet m I get the Blue Screen of Death in the middle of printing or shortly after that my document is printed.  I then have to shut down my computer and restart it.  I am running Windows 7.

  We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
  
  
  
  
  Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

  If you have any questions regarding the procedure, please ask
  
  

• What new HP office jet printer uses cartridges 56 and 57

  What new HP office jet printers use cartridges 56 and 57. My OfficeJet 4215 is dead and I have two sets of cartridges. I need to buy the new printer and use my old cartridges.

  Hi Bolty,

  Unfortunately there is no printer 'most recent' which will be able to use the cartridges 56 and 57. You will find a list of printers that do not use these cartridges here. Since you have an older HP printer, you may be able to get an upgrade deal through HP Technical Support. You may also be able to get these cartridges exchanged for different cartridges if you end up having another HP printer. More information about the replacement of the cartridge.

• 7200 office jet printer-printing from my ipad (last) series

  have an office jet 7200 series printer.  Is there a way to update so it can print from my ipad (last)

  Unfortunately, printing from iPad is not supported with the old Officejet 7200 series.   We have a HP ePrint app on the app store, but he cannot bear to return to the Officejet 7300 series, but not the old series OJ7200

  There is a certain applications 3rd party on the App Store, search for 'Impression', which may help you

• HP 6500 Office Jet: printer ink

  I have a hp office jet 6500. Will be the office jet 8500 work ink cartridges?

  Hello

  No, they use different cartridges. For the OJ 8500 ink cartridges can be used for other 5 printers:

  http://WWW8.HP.com/au/en/products/OAS/product-detail.html?OID=3777789#! tab = compatible_hosts

  Kind regards.

• Office Jet Pro 8500 offline will not be printed

  Help, please! I can't get my Officejet Pro 8500 Wireless print. I had this printer since early September and did not it works wireless on my laptop with the exception by using the USB configuration.

  I have a Dell laptop that I had problems at the beginning to recognize the printer, but it does now. But when I go to print, I get an error message that the printer is 'offline' and I get another error message "failure of the document to print. I made sure that the printer is online via the Control Panel, printers etc. sequence. I turned off the printer and unplug the router, too which is a Linksys WRT350N Wireless N. But in vain. I have desktop Dell that is wired through the router works fine, just like two other laptops wireless HP and a Sony Vaio that print wireless. The last two under Vista, so that the Dell laptop in question runs XP Professional and the Dell XP desktop computer. I have the same problem with a HP C4500 wireless that works very well with all the computers in my house except the Dell laptop. Any help is appreciated.

  Sincerely,

  DeeDubb

  Yes, it's your problem.  VPN will not allow an accessory device network, including printers, while VPN is active.

• Office jet pro 6830: 6830 pro office jet print to fax

  I use print green to reduce the number of pages unnecessary. The only option I have is to Fax jet Office 6830 pro, it will send only to the fax. I tried to reinstall the printer, but it remains the same. I have a request to print green but no answer yet. When I check the properties of the printer there is no jet office fax pro 6830. Thank you

  Hi, after the 4th reinstalled it now works right. Thank you

• 3830 HP/office jet printer AIO: I 3830 HP printer will print a test page, it will not print my documents (message download dri

  I changed the black ink carteidge and began to run a test page after alingment but when I tried to do this although it seems there is no impression that it was printing and I tried to print my documents etil would print not but he once store went through the process with any impression that I received a message to download a fix for this , in my opinion, he went on to say it could not be fixed by the printer (DOCTOR?) SO THE DOWNLOAD SUGGESTION ANY ideas please? IT WILL PRINT. IS THERE ISSUE A PARAMETER? OR IS THERE A WAY TO RESTORE THE RESPECTIVE MT TOSHEBA WINDOWS TEN, RATHER THAN DO THE DOWNLOAD? Thank YOU for ANY RERSPONSE, AND HAVE of A BETTERR DAY I'LL HAVE

  Hi @geneagraves2598

  Thank you for visiting the Forums from the HP Support! Good day.  I understand that your printer does not print even after replacing the cartridge. I will do my best to help you with this problem.

  You did a great job on diagnose the problem on your side. Kudos to you on this point. It is always a privilege to work with tech-savvy and technically competent customers like you. We greatly appreciate your relationship with HP. You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.

  We must first determine if the problem is software or hardware related.

  Please visit these links for help. Please complete all of the steps in this link: http://support.hp.com/in-en/document/c01796879

  Then, please visit this link for additional troubleshooting:

  http://support.HP.com/us-en/product/HP-OfficeJet-3830-all-in-one-printer-series/7172321/model/7172322/document/c04653371/

  If this does not resolve the problem, please see this link: http://support.hp.com/us-en/product/HP-OfficeJet-3830-All-in-One-Printer-series/7172321/model/7172322/document/c04648194/

  I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• Office Jet Pro 8620: Office Jet Pro 8620 offline

  Printer goes offline that every time computer is turned off.  Was able to get online by power off and restart the printer.  Now, nothing works to get back online.  Internet service provider recently made some changes to my router.  When I run the wireless network Test results and the network of the printer Configuration Page, everything looks ok.

  Hey @jrinop,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing of 10 Windows PC to your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. In your search type in printers bar and open devices and printers.
  2. Right-click on any icon of your printer listed.
  3. Click on remove the instrument.
  4. Repeat for any other icon of your printer listed.
  5. Click Add printer, and follow the prompts to add a new queue for your PC.

  Please let me know if you are able to print after doing the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• deskjet2130: hard to get my new 2130 office jet printing on mac

  Hi there-

  I got a new usb cable and printer.

  I have pluged in there, I added the printer to the mac in the System Preferences folder as needed. I also installed the driver from HP (version 1.5)

  but I can not print, not even a test page.

  When I click on print file can be see in the print queue, send, it says 0% it disappears then - but the printer does not react.

  When I open "completed jobs" all items I've tried printing appear here - although no print in fact.

  What on Earth is happening (or not as the case may be)?

  as it's a mac nothing assistance Advisor on the hp site seem to be applicable - and I can't use the support site, because I'm in Germany and this was bought here - I can only contact personal support using German - and I do not speak German!

  any advise?

  Thank you

  Laura

  Hi @LBH123,

  I can help you to install and use your Deskjet with your Mac running 10.9 2130. I understand that you have connected the USB cable and added to the printer using the 1.5 version of the pilot, but I suggest to use the Easy Start software instead.

  HP Easy Start is the new way to set up your HP printer and get your Mac for printing. HP Easy Start will locate and install the latest software for your printer, and then guide you through the installation of the printer.

  File name: HP_Easy_Start.app.zip

  -  Source

  Please let me know if you are able to print after installation with the Easy Start software. If the question is indeed fixed, please click accept as Solution button below to let others know what has worked for you. Thank you.

• HP 6830 Office Jet: printer problems!

  message appears on the screen problem with printhead, Oxc19a0020! How can I fix it?

  Hi @Bun1

  You will need to give HP support a call for a replacement of the printer. If you are based in the United States, see link below

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/document/c04839288/

  At the top of the page, click on contact Support

  

  Can you please let us know how you get on?

  Thanks, Ciara

• the 3510 Office jet printer: printing problem on sites like Amazon and Ebay shipping labels

  When you try to print a label created by Amazon or Ebay, I have a problem. When the tag appears and I click on the "print to the selected printer", instead of going to the print to print preview screen... I am taken to a Web site, home page specifically Oracles. whenever this happens when I try to print a label in this way.

  The only way I can print the label's screen capture screen and print the label as image file.

  I've never seen this problem before never.

  Clues how to move printing, directly to a Web site?

  Hello

  This is probably how they create labels. Of many labels, statements... have to go through the process to create pdf files before you can print or save as pdf files.  Please wait until the end before the print stage of the process.

  Hope this helps